Trustmary alternative for businesses that need SMS requests
If you are looking for a Trustmary alternative, here is the short version. Trustmary is a survey and social proof platform whose paid plans start at 388 USD a month billed yearly, and it limits you by responses and widget views. TestimonialManager is built for one job, getting a testimonial or review from every customer after a sale, by email or SMS, with plans from 49 USD a month.
Which one fits you, in two sentences
Pick Trustmary if you want surveys, lead generation forms, experiments and a white label platform in one place and your budget is a few thousand dollars a year. Pick TestimonialManager if you mostly need requests that go out after each sale, text and video answers, Google review import, SMS for local customers and a price that starts at 49 USD a month.
Trustmary vs TestimonialManager side by side
Trustmary figures come from its rendered public pricing page as checked in October 2026. Vendors change plans, so confirm current numbers on their site before you buy.
| What you compare | Trustmary | TestimonialManager |
|---|---|---|
| Cheapest paid plan | Starter, 388 USD a month billed yearly | Starter, 49 USD monthly or 288 USD a year |
| Mid plan | Business, 650 USD a month billed yearly | Growth, 149 USD monthly or 888 USD a year |
| Free plan | Solo, 5 responses and 200 widget views a month | no, an in-browser demo instead |
| What is limited | responses (10 on Starter, 50 on Business) and widget views | video testimonials (20 to 3,000 a month), stored testimonials, brands and seats |
| Widget views | 5,000 a month on Starter, 25,000 on Business | not metered |
| SMS requests | Europe only, per its FAQ | 300 to 10,000 a month from Growth |
| Review connections | 3 on Starter, 10 on Business | Google review import for 1 to 50 locations, by plan |
| Surveys and lead forms | yes, a core strength | testimonial and review requests only |
| Experiments and analytics | paid add-ons | not offered |
| White label | Business | Scale |
| Consent record | not a headline feature | consent log with timestamp on every plan |
| Billing | monthly or yearly, yearly saves 16 percent | monthly or yearly, yearly saves 50 percent |
Trustmary wins on breadth: surveys, lead capture, experiments and a larger set of marketing tools. TestimonialManager wins on price for a business that only needs testimonials and reviews, on SMS in the United States and on unmetered widget views.
What a year costs for three typical buyers
A dental office or home service company that wants a quote or short video after every visit, sent by text message, needs Growth at 888 USD a year, or 149 USD a month if it prefers not to commit. Trustmary Starter is 4,656 USD a year for 10 responses a month and its SMS is Europe only.
A three location restaurant or clinic group that wants Google reviews and testimonials on one wall pays 888 USD a year on Growth for three brands. Trustmary Business is 7,800 USD a year before add-ons such as analytics at 57 USD a month. An agency with ten client brands pays 2,988 USD a year for Scale, which includes white label and an API. The full breakdown of Trustmary plans and add-ons is in our Trustmary pricing guide.
Requests that go out after every customer
In TestimonialManager you connect the system where the sale happens, pick the event, such as order delivered, appointment checked out or deal closed, and the request leaves after the delay you set. One reminder at most, and quiet periods stop repeat buyers from getting a second ask. Triggers are listed on testimonial software integrations.
SMS that works for US customers
Local customers answer a text faster than an email. Growth and above include SMS requests to US numbers, with opt out handling built in, which matters when your customers are patients, homeowners or salon clients. See review request software for the flow.
Text or video, the customer chooses
Every request offers both. Customers who will not turn on a camera still leave a quote, and those who will record in the browser with no app. Video is transcribed and captioned, as shown on video testimonial software.
No response or view meter
Trustmary counts responses and widget views against your plan. In TestimonialManager the widget wall, carousel and badges on your site are not metered by views, so a busy page does not push you to the next plan.
A consent record on every answer
Each testimonial stores what the customer agreed to publish, with a timestamp and IP, and a withdraw link removes it from every widget. That proof matters under the 2024 FTC rule on reviews and testimonials. The fields are on the testimonial consent form page.
Who moves from Trustmary to TestimonialManager
- Clinics, salons, law offices and home service companies in the United States that want SMS requests
- Multi location businesses that want Google reviews and testimonials on one wall
- Ecommerce stores that want the request to leave when the order is delivered
- Agencies that need several client brands without an enterprise contract
- Teams that tried Trustmary Starter and found the response cap or the price too tight
When Trustmary is the better choice
Stay with Trustmary if you actually use its surveys, lead generation forms, experiments and HubSpot or Pipedrive integrations. Those are not what TestimonialManager does, and paying for a focused tool will not replace a full marketing platform. If you need survey logic and conversion experiments on the same account as your testimonials, Trustmary Business is a reasonable buy.
Moving from Trustmary in an afternoon
- 1 Export your collected testimonials and reviews from Trustmary as a spreadsheet.
- 2 Keep the customer name, date, rating and quote columns.
- 3 Upload the file with CSV import, which every TestimonialManager plan includes, so the quotes show in widgets from day one.
- 4 Connect your store, booking tool, payment platform or CRM and set the delay for new requests.
- 5 Rebuild your widgets and replace the old embed code on your site.
Imported quotes do not carry a TestimonialManager consent record, so keep your original permission on file and ask your best customers for a fresh answer through the new request flow.
What TestimonialManager costs
Starter is 24 USD a month billed yearly or 49 USD monthly, with 20 video testimonials a month. Growth is 74 USD a month billed yearly or 149 USD monthly and adds SMS, three brands, 150 videos a month and every integration. Scale is 249 USD a month billed yearly or 499 USD monthly with ten brands, white label and an API. Enterprise is 749 USD a month billed yearly or 1,499 USD monthly. Full limits are on testimonial software pricing.
FAQ
What is the best alternative to Trustmary?
The best alternative to Trustmary depends on what you use. For requests after each sale by email and SMS, text or video answers, Google review import and plans from 49 USD a month, TestimonialManager fits. For a wider marketing suite with surveys and lead forms, platforms such as Birdeye or Senja cover different parts of that ground.
Is Trustmary free?
Trustmary has a Solo plan that is free, with 5 responses and 200 widget views a month. Paid plans start at 388 USD a month billed yearly for Starter, according to its pricing page in October 2026.
How much does Trustmary cost per month?
Trustmary Starter is 388 USD a month billed yearly and Business is 650 USD a month billed yearly, with an AI Visibility plan at 191 USD a month. Add-ons such as analytics at 57 USD a month and premium support at 95 USD a month are extra.
Does Trustmary support SMS in the United States?
Trustmary states in its FAQ that SMS review requests are available in Europe only. TestimonialManager includes SMS requests to US numbers from the Growth plan, 149 USD monthly.
Can I move my testimonials from Trustmary?
Yes. Export your testimonials and reviews as a spreadsheet, keep name, date, rating and quote, and upload it with CSV import in TestimonialManager. Imported items keep a source label, and new answers arrive through automatic requests.
Get a testimonial from every customer
Connect your store or booking tool, set the delay and the first requests go out today, billed monthly if you prefer.