Video testimonial software your customers can use in one minute
A video testimonial carries more weight than any paragraph you write about yourself, but booking a recording session with every customer does not scale. TestimonialManager lets customers record a short video in the browser on their phone or laptop, transcribes it, records consent and sends it to your library for approval.
Record in the browser, on phone or desktop
The customer opens your request page, taps the video answer button and records. There is nothing to install and no account to create. The recorder works with the front or back camera on a phone and with the webcam on a desktop.
Before recording, the page shows your guided questions one at a time, so the customer knows what to say. They can watch the take, record again or switch to a text answer if they prefer.
- Guided prompts on screen while recording
- Retake before sending
- Text answer as an alternative on the same page
- Your logo and colors on the recorder
Collect video testimonials after the moment that matters
Timing decides whether a customer feels like recording. TestimonialManager sends the video request automatically after a delivery, an appointment, the end of a coaching program or a closed project, by email and, on Growth and above, by SMS. One reminder follows if there is no answer, never more.
Triggers come from store, payment, booking and CRM integrations, a CSV upload or a webhook. The full sequence settings are described on review request software.
Transcripts and highlights for every customer video testimonial
Each video is transcribed so you can search the library by what customers said, add captions to the video reel and quote a sentence on a landing page.
AI testimonial highlights suggest the strongest fragment of each video, for example the sentence that names the result the customer got. Every suggestion and every transcript correction is shown to you, and the original recording and original transcript stay on file. Nothing about the customer's words is changed without your approval.
Consent that covers face, voice and name
Video shows a person, so consent matters even more. Before sending, the customer confirms where the video may appear and whether their name and face may be shown. The consent record keeps the timestamp and IP address, and you can export the log for legal review.
The customer also receives a withdraw link. One click removes the video from every widget and wall. More on testimonial consent form.
Customer video testimonials on your site
Approved videos appear in a video reel widget, in a grid next to text quotes, or on a full testimonial wall. Embed with one line of code or the WordPress plugin. The player loads lazily so pages stay fast, and captions come from the transcript.
Tags for product, location and use case let you show the right video on the right page: onboarding stories on the pricing page, results stories on the sales page. Layout options are on testimonial widget.
Who records with TestimonialManager
- B2B SaaS teams that need short clips for the homepage and sales decks, see testimonials for saas
- Coaches and course creators who ask for a video when a program ends, see testimonials for coaches
- Stores that request an unboxing or product in use clip after delivery, see ecommerce review requests
- Agencies that collect video for every client brand under one account, see testimonials for agencies
Video limits by plan
| Plan | Price billed yearly | Video testimonials per month | AI highlights and transcripts per month | Widgets and walls |
|---|---|---|---|---|
| Starter | 24 USD per month (288 USD per year) | 20 | 50 | 3 |
| Growth | 74 USD per month (888 USD per year) | 150 | 500 | 15 |
| Scale | 249 USD per month (2,988 USD per year) | 750 | 2,500 | unlimited embeds |
| Enterprise | 749 USD per month (8,988 USD per year) | 3,000 | 10,000 | unlimited embeds |
Monthly billing is 49, 149, 499 or 1,499 USD per month, and yearly billing saves 50 percent. Usage counts in the billing period: deleting a video does not return it to the monthly limit. See testimonial software pricing.
FAQ
How long can a video testimonial be?
Customers record short answers, usually under two minutes. The guided questions keep them focused, and you can pick the best fragment from the transcript.
Does the customer need to download an app?
No. Recording happens in the browser on phone or desktop. The customer opens your link or scans the QR code and records.
Can I edit a video before publishing?
You can choose which fragment to show and correct the transcript used for captions. The original video and transcript stay on file, and every change is visible to your team.
Are imported Google reviews mixed with videos?
They live in the same library with a source label, so a widget can show videos and Google reviews together while everyone sees where each item came from.
Get your first video testimonials this month
Build your request page with a video answer button, connect a trigger and let customers record when the experience is fresh.