Testimonials for SaaS teams that need proof on every page
In B2B software, the buyer reads your homepage, opens the pricing page, forwards a deck to a colleague and only then signs. Each of those steps needs a real customer saying why the product works. TestimonialManager asks your users at the right moment in their lifecycle, records their consent and keeps the quotes and video clips ready for marketing and sales.
Ask at the moments SaaS users are happiest
Timing decides whether a request gets an answer. A request sent right after a user reaches their first result reads as natural. A request sent at random reads as noise. TestimonialManager sends requests from events your product already knows about.
- After onboarding is complete or the first project is shipped
- After a renewal or an upgrade to a higher plan
- After a support ticket is closed with a positive rating
- After a quarterly review call with an account manager
Triggers come from payment platforms, CRMs, webhooks or the API, so a renewal in your billing system or a stage change in your CRM starts the request on its own. Each email has one reminder, and nobody on your team has to remember to ask. More on the triggers on review request software.
Questions that produce quotes buyers believe
Generic praise does not move a software buyer. Specifics do. The request page for B2B SaaS uses guided questions that pull out details: what the team used before, what changed after rollout, which feature they rely on daily, and what they would tell a peer evaluating the tool. Customers answer in text or record a short video in the browser, on desktop or phone, with no app to install.
Social proof for your homepage and pricing page
The homepage needs short, sharp lines next to your main claims. The pricing page needs quotes that answer the doubt behind each plan, such as setup time, support quality or return on the price. The library lets you tag every testimonial by plan, feature and company size, so the quote next to your Growth plan comes from a customer on that plan.
Place them with a carousel, a single quote card or a rating badge from the testimonial widget, or gather everything on a testimonial wall that sales can link to. Widgets match your site's fonts and colors, and approved changes update every page at once.
Video clips and quotes for sales decks
Sales teams need proof they can drop into a deck or an email without asking marketing. Every approved testimonial has a copy button for the quote, a download for the video file and a public link to a single testimonial page. AI testimonial highlights suggest the strongest sentence of each answer and transcribe each video, so a rep searching for security or onboarding finds the right customer in seconds.
Consent travels with the quote. Each card shows where the customer allowed publication, so a rep sees right away whether a quote may go into an external deck.
A consent record your legal team signs off on
B2B customers often work for companies with strict rules about using their name or logo. The testimonial consent form records exactly what each person allowed: their name, their photo, their company field and the channels where the quote may appear, with date, time and IP address. Your legal team exports the log when it reviews a new page, and a customer who changes jobs can withdraw consent with one link.
Which plan fits a SaaS company
Most SaaS teams start on Growth. It covers 3 brands or products, 2,000 automatic email requests and 300 SMS requests per month, 150 video testimonials per month, 5,000 stored text testimonials, 500 AI highlights and transcripts per month, 15 widgets and walls, 5 team seats and every integration. Growth costs 149 USD per month, or 74 USD per month billed yearly (888 USD per year).
- Starter, 49 USD per month or 24 USD per month billed yearly (288 USD per year): one product, 200 email requests per month, 20 videos per month, CSV and webhook triggers, 1 seat
- Scale, 499 USD per month or 249 USD per month billed yearly (2,988 USD per year): 10 brands, 10,000 email requests per month, 750 videos per month, the API, white label request pages and widgets and a DPA
- Enterprise, 1,499 USD per month or 749 USD per month billed yearly (8,988 USD per year): 50 brands, SAML single sign on, audit log, 99.9 percent SLA and invoice billing
Yearly billing saves 50 percent. Limits count usage in the billing period, and deleting a testimonial never returns quota. Compare plans on testimonial software pricing, and see the controls for procurement on testimonial software security.
FAQ
Can requests start from our billing or CRM events?
Yes. On Growth and higher, triggers come from payment platforms, CRMs and webhooks. Scale and Enterprise add the API for custom events from your own product.
Can we tag testimonials by plan or feature?
Yes. Tags for plan, feature, company size and any field you add let you build a widget that shows only the quotes relevant to one page.
Can sales use video testimonials in decks?
Yes. Approved videos download as files, and each card shows the channels the customer allowed, so reps know whether an external deck is covered.
Can we remove TestimonialManager branding from widgets?
Branding removal starts on Scale. From Scale up the TestimonialManager mark is removed and request pages and widgets can run white labeled.
Turn happy users into proof your buyers read
Connect your first trigger, send the first request and have quotes ready for the next pricing page update.