How to ask customers for reviews, timing, wording and channels
When to send a review request, what to write, which channel to use and how to follow up once without becoming a nuisance.
Testimonial and review blog for teams that ask every customer
Practical guides on asking customers for reviews and testimonials, the wording that gets answers, the timing that works, and the rules from Google and the FTC that every business has to follow.
How to get more Google reviews without breaking Google's rules
A steady routine for more Google reviews per location, with the review link, request messages and the practices Google does not allow.
How to ask for testimonials from customers, with request templates
How to turn a satisfied customer into a written or video testimonial you can publish, with guided questions and a clear consent step.
Read the guide on how to ask for testimonials from customers
Testimonial request email templates for B2B, local and ecommerce
Ready email templates for requesting a testimonial from a client, written for software companies, local businesses and online stores.
Video testimonials for business, what to ask and how to record
Questions that produce a useful video answer and simple advice for customers recording on a phone or laptop.
Testimonial consent rules and the FTC rule on reviews
What a business needs on file before it publishes a customer's words, name or photo, and what the FTC rule on reviews prohibits.
Collect testimonials from every customer
TestimonialManager sends the request after each purchase, records consent with every answer and puts the best quotes on your site.