Collect testimonials from every customer, with their consent
TestimonialManager gives every brand one request page, one link and one QR code. Customers answer in text, with a star rating, a photo or a short video recorded in the browser, and they agree to publication in the same step. You stop chasing replies in inboxes and start receiving finished, approved testimonials in one library.
One request page per brand, built for your industry
Every brand or location you add gets its own request page with your logo, colors and a headline you write. The page opens on any phone or desktop without an app or a login for the customer.
Guided questions change with your industry. A B2B SaaS page asks what problem the customer solved and what changed for the team. A dental clinic page asks how the visit felt and what the patient would tell a friend. You can rewrite every question or add your own.
- Text answer with a star rating from one to five
- Photo upload for product shots or a portrait
- Video answer recorded in the browser, on phone or desktop
- Consent checkbox with wording you can review before it goes live
Testimonial collection software that works online and at the counter
The same request page has a short link and a QR code. Put the link in your email signature, invoice footer or onboarding email. Print the QR code on a receipt, a table card, a packing slip or the reception desk.
Each link and QR code is tagged with its source, so the library and reports show where every answer came from. A clinic can see that the reception QR code brings more answers than the follow up email, and move effort where it works.
Ask at the right moment without remembering to ask
Most happy customers never leave a testimonial because nobody asks them at the right time. TestimonialManager sends the request for you after a purchase, a delivery, an appointment or a closed project.
Triggers come from store, payment, booking and CRM integrations, from a CSV upload or from a webhook and API. Each request goes out by email, by SMS on Growth and above, or both, with exactly one reminder if there is no answer. Read more about timing and sequences on review request software and about connections on testimonial software integrations.
Consent recorded with every testimonial
When a customer submits an answer, TestimonialManager stores what they agreed to: the text or video, where it may appear, and whether their name and photo may be shown. Each record carries a timestamp and IP address.
The customer receives a withdraw link. If they use it, the testimonial is unpublished from every widget and wall, and the consent log shows the date of withdrawal. Your legal team can export the full consent log at any time. The details are on testimonial consent form.
A tagged library instead of quotes lost in email
Every answer lands in one library with tags, product, location, star rating and sentiment. Search and filters let marketing find the right quote for a pricing page or a sales deck in seconds.
Nothing goes live without approval. You approve or hide each item, and transcripts of video answers can be corrected while the original stays on file. AI testimonial highlights suggest the strongest sentence of each answer, and every suggestion is shown to you before use. The original wording is never changed without your approval.
From answer to website without copying and pasting
Approved testimonials flow into widgets you embed with one line of code or the WordPress plugin: carousel, grid, single quote, rating badge, video reel and a full testimonial wall. Styles match your site fonts and colors. See all layouts on testimonial widget.
The route of every testimonial is visible in the dashboard: Purchase, Request sent, Answer received, Consent recorded, Published.
What each plan includes for collecting testimonials
| Plan | Price billed yearly | Brands or locations | Email requests per month | SMS requests per month | Video testimonials per month | Text testimonials stored |
|---|---|---|---|---|---|---|
| Starter | 24 USD per month (288 USD per year) | 1 | 200 | none | 20 | 500 |
| Growth | 74 USD per month (888 USD per year) | 3 | 2,000 | 300 | 150 | 5,000 |
| Scale | 249 USD per month (2,988 USD per year) | 10 | 10,000 | 2,000 | 750 | 50,000 |
| Enterprise | 749 USD per month (8,988 USD per year) | 50 | 50,000 | 10,000 | 3,000 | 250,000 |
Monthly billing is 49, 149, 499 or 1,499 USD per month. Limits count usage in the billing period, so deleting a testimonial never gives quota back. Full comparison on testimonial software pricing.
FAQ
How do customers leave a testimonial?
They open your request link or scan the QR code, answer the guided questions in text or video, choose a star rating and confirm consent. No app and no account are needed on their side.
Can I import testimonials I already have?
Yes. You can upload existing testimonials by CSV and import Google reviews per location. Imported items are labeled with their source so you always know where a quote came from.
Do you offer incentives for testimonials?
No. TestimonialManager does not reward customers for testimonials or reviews. Requests are honest asks sent at the right moment.
What happens if a customer changes their mind?
They use the withdraw link from their confirmation email. The testimonial is removed from every widget and wall, and the consent log records the withdrawal.
Start collecting testimonials this week
Build your request page in the demo, then save it and start sending requests to your own customers.