Contact TestimonialManager
The quickest way to reach us is email. Write to [email protected] and a member of our team replies within one business day.
Email support
support@Send your message from the email address linked to your account. That lets us find your workspace right away and answer without asking you to confirm who you are.
What to write to us about
- Billing, such as invoices, a change of plan, switching between monthly and yearly billing, or a charge you do not recognize.
- Your account, such as signing in, team seats, brands and locations, request pages, widgets and integrations.
- Data requests, such as a copy of your data, a correction, a deletion or a question about how testimonials and consent records are handled.
- A customer who left a testimonial with one of our users and wants it changed or removed. Tell us which business it was, and we pass the request to that business and help them act on it.
To help us answer in one reply, include the brand or location name, what you expected to happen and what happened instead. A screenshot helps when something looks wrong on screen.
Help inside your account
Signed in users find help next to every setting in the dashboard, with step by step guidance for request pages, automatic requests, consent, the library, widgets and imports. Plan changes, payment details, invoices and cancellation are under Billing in your account settings, so you can handle them yourself at any time without writing to us.
Answers to common questions about plans, limits and setup are on the testimonial software faq page, and testimonial software pricing lists every plan with its limits.
When you will hear back
We reply to every message within one business day, Monday to Friday. Messages about a charge or about access to your account are handled first.