Testimonial software FAQ

It sends an email or SMS with a link to your request page after a purchase, delivery, appointment or project close, plus one reminder if there is no answer. You can also share the link or a QR code. How testimonial collection works

No. The request page opens in any browser on a phone or a computer. Customers write, rate or record a video and tick the consent box.

A paid order, a delivery, a completed booking or a closed deal in your store, payment platform, booking tool or CRM. CSV upload, webhook and API work too. Testimonial software integrations

Yes. They record a short clip in the browser, and TestimonialManager stores it with a transcript. Video testimonial software

Yes. Each brand starts with guided questions for its industry, and you can rewrite them, reorder them or add your own.

Every answer stores the consent wording the customer saw, what they allowed (quote, name, photo, video), where it may appear, the timestamp and the IP. You can export the full consent log. Testimonial consent form

Yes. The confirmation email has a withdraw link. When it is used, the testimonial is removed from every widget and wall, and the log keeps a record of the withdrawal.

No. Every customer is offered the Google review link, whatever rating they give. Private feedback is an extra option for follow up, never a filter in front of Google.

No. TestimonialManager does not support rewards for reviews, because Google and the FTC rule on reviews treat paid or incentivized reviews as a problem. Testimonial consent rules

Yes. Imported reviews keep their source label and their original text, so visitors can see where each one came from. Google reviews widget

Into one library per account, with tags for brand, product, location, star rating and sentiment. Search and filters find any quote in seconds.

They suggest the strongest sentence of each testimonial and transcribe videos. You choose what to use. AI testimonial highlights

No. The original text is never changed without your approval. Every suggested edit is shown to your team, and the original stays in the library.

Yes. Upload a CSV of existing testimonials, and connect Google reviews per location. Imported items are labeled with their source.

Carousel, grid, single quote, rating badge, video reel and a full testimonial wall page. Testimonial widget

Paste one line of code into any page, or use the WordPress plugin. The widget updates itself when you approve new quotes. WordPress testimonial plugin

Yes. You set fonts, colors, corner radius and layout so the widget looks like the rest of your site. From Scale up the TestimonialManager mark is removed and request pages and widgets can run white labeled.

No. Every plan is a monthly or yearly subscription, from 24 USD per month billed yearly. The homepage demo is the only thing you can try without paying. Testimonial software pricing

Collection pauses for that resource until the next billing period or until you move to a larger plan. Deleting testimonials does not give quota back.

Yes, from your account. Access runs to the end of the period you paid for. Payments are final, with the exceptions listed in the refund policy.

Yes, on Enterprise with yearly billing. Every other plan is paid by card.

You do. Export your whole library, consent log included, anytime. We delete your data on request.

Roles decide who can edit and who can publish, so nothing reaches your site without review. Enterprise adds SSO (SAML) and an audit log. Testimonial software security

Yes. A DPA is part of Scale and Enterprise.